Shipping & Return Policy

Shipping Rates and Info

FedEx Ground $8

FedEx Next Day Air $26

Next Day Air orders placed on a business day (Monday-Friday) before 12 P.M. Eastern Standard Time will ship the same day. Next Day Air orders placed after 12 P.M. will ship the next business day. Currently we do not offer a shipping service that delivers on the weekends. Ground orders will be shipped no later than 5 business days after the order has been placed. We will contact you via email if your order cannot be filled due to an item being out of stock.

FedEx will not deliver to APO/FPO or PO Boxes. Any order placed with an APO/FPO or PO Box shipping address will automatically be sent via United States Postal Service. Any order placed with delivery to Puerto Rico will also be sent via United States Postal Service.

Please note that some orders may require a signature for delivery due to order size or shipping location. It is at the sole discretion of the Palace Locker Room to place a Signature Required for Delivery on any online order.

Return Policy

Your complete satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of purchase. All returned merchandise must be returned in new condition, with tags still attached. We will exchange the item for another product or issue you a refund for the original item purchase price. All refunds will be returned in the form of the original method of payment. Please allow 1-2 billing cycles for a credit refund to appear on your statement. Please send returned merchandise to the following address:

Detroit Pistons Merchandising
Attention: Returns Department
2675 Lapeer Rd.
Auburn Hills, MI. 48326