Palace Locker Room Store Customer Service
Payment Options
Online
We accept the following online payment options:
Visa
MasterCard
American Express
Discover
At this time, we are unable to accept pre-paid credit card gift cards online. If you would like to place an order using a pre-paid credit card gift card, please email your complete order to palacelockerroom@palacenet.com.
IMPORTANT INFORMATION ABOUT CREDIT/DEBIT CARD TRANSACTIONS
PLEASE NOTE: EACH TIME YOU CLICK TO SUBMIT AN ORDER, AN AUTHORIZATION REQUEST IS SENT TO YOUR CREDIT CARD COMPANY FOR THE AMOUNT OF YOUR ORDER AND THE BILLING INFO YOU ENTERED ON YOUR ORDER. IF YOUR BILLING INFO DOES NOT MATCH, YOU WILL RECEIVE AN ERROR MESSAGE AND YOUR ORDER WILL BE VOIDED ON OUR END IMMEDIATELY. HOWEVER, THIS AUTHORIZATION HOLD WILL REMAIN ON YOUR ACCOUNT UNTIL YOUR CREDIT CARD COMPANY REMOVES THE HOLD, WHICH CAN SOMETIMES TAKE SEVERAL BUSINESS DAYS. PLEASE BE VERY CAREFUL ENTERING YOUR BILLING INFORMATION, ESPECIALLY IF YOU ARE USING A DEBIT CARD, AS WE ARE NOT RESPONSIBLE FOR ANY OVERDRAFT FEES.
Palace Gift Cards
PLEASE NOTE: At this time we are unable to accept PALACE GIFT CARDS online at Palacelockerroomstore.com. If you have a PALACE GIFT CARD and you would like to place an order for items that are on our website, please email us at palacelockerroom@palacenet.com with a list of what items you would like to order. We apologize for this inconvenience.
Mail
We accept Money Orders if you are interested in placing an order by mail. Please include a contact telephone number, return address and a list of items you want to purchase if you want to pay by Money Order. Also, please remember to include the $8 shipping cost for our standard Ground shipping service in your Money Order. You can send all Money Orders to us at the following address:
Detroit Pistons Merchandising
Attention: Returns Department
2675 Lapeer Rd.
Auburn Hills, MI. 48326
Return Policy
Your complete satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of purchase. All returned merchandise must be returned in new condition, with tags still attached. We will exchange the item for another product or issue you a refund for the original item purchase price. All refunds will be returned in the form of the original method of payment. Please allow 1-2 billing cycles for a credit refund to appear on your statement. Please send returned merchandise to the following address:
Detroit Pistons Merchandising
Attention: Returns Department
2675 Lapeer Rd.
Auburn Hills, MI. 48326
Sizing Chart
The following is an approximate sizing chart to help in making ordering decisions. Please note that all sizes are approximate.
Ladies |
|
|
Chest |
Waist |
Hips |
| SM (4-6) 32”-35” |
SM (4-6) 24” - 26” |
SM (4-6) 34” – 36” |
| MD (8-10) 35.5”-37.5” |
MD (8-10) 26”- 28” |
MD (8-10) 36”- 39” |
| LG (12-14) 38”-40” |
LG (12-14) 28” - 31” |
LG (12-14) 39” – 42” |
| XL (16-18) 40.5” |
XL (16-18) 30 - 32” |
XL (16-18) 42” – 45” |
Mens |
|
|
| Chest |
Waist |
Inseam |
| SM 34”- 36” |
SM 30”-32” |
SM 30” |
| MD 38”- 40” |
MD 32”-34” |
MD 31” |
| LG 42”- 44” |
LG 34”-36” |
LG 32” |
| XL 46”- 48” |
XL 36”-38” |
XL 33” |
| XXL 50”- 52” |
XXL 38”-40” |
XXL 34” |
Authentic Jersey Equivalents |
| Jersey Chest Size |
Replica Jersey Size |
| 40 |
Medium |
| 44 |
Large |
| 48 |
Extra Large |
| 52 |
XX Large |
| 56 |
3X Large |
| 60 |
4X Large |
Youth |
|
|
| Size |
Height |
Chest |
| YSM (8) |
47” – 52” |
26” – 28” |
| YMD (10-12) |
52” – 56” |
28” – 30” |
| YLG (14-16) |
57”-62” |
28” – 30” |
| YXL (18-20) |
62”-67” |
32”- 35” |
Contact Us
If you have a question regarding your order or about palacelockerroomstore.com, please contact us in one of the following ways:
Email:palacelockerroom@palacenet.com
Phone: (248) 375-4025
Fax: (248) 276-2336
Mail: Detroit Pistons Merchandising
2675 Lapeer Rd.
Auburn Hills, MI 48326 |